Stronghold Crusader Extreme FAQs

General

Q. Where can I buy Stronghold Crusader extreme in the UK?

Q. What digital download sites, can I buy the game from?

Q. Where can I purchase the game from in the USA?

Q. Is a demo available?

Q. I'm having problems finding a match to join online.  

Installation

 Q. I am unable to uninstall the original Crusader game.

 Q. No installation button is present on the autorun program and uninstall attempts to update.

 Q. While installing I receive a 'feature transfer error' (String is not defined)

 Q. When I try to install the game I get the message 'Please login with administrator privileges and try again'.

Problems

 Q. When trying to join multiplayer games, it says 'searching for games to join' and doesn't join the game.

 Q. When trying to join mutiplayer games, it says 'waiting for hosts'. 

 Q. My computer is not reading the disk.

 Q. My game says 'Failed to start, BinkW32.dll was not found'

 Q. The following error is displayed, 'The procedure entry BinkSetVolume@12 could not be located in the dynamic link library Binkw32.dll'

 Q. After installing Stronghold Crusader Extreme my old Stronghold Crusader settings are not available.  


General

Q. Where can I buy Stronghold Crusader extreme in the UK?

 The street date for Crusader Extreme is July 11th. Although you can buy the game online at: Gamesplanet

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Q. What digital download sites, can I buy the game from?

Please click here.

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Q. Where can I purchase the game from in the USA?

 Amazon.com

 Ebgames.com

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Q. Is a demo available?

  The demos are available from the following websites:

Gamershell (All Languages) Fileshack (French) Filefront (English)
Fileshack (English) Fileshack (Spanish) Filefront (German)
Fileshack (German) Fileshack (Italian) Filefront (French)
Filefront (Spanish) Filefront (Italian)  

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Q. I'm having problems finding a match to join online.

  Try using Gamespy Arcade to find other players of Stronghold Crusader Extreme.

You can download Gamespy Arcade from: here .

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Installation

Q. I am unable to uninstall the original Crusader game.

 1). Click on the Start button, now All programs, then accessories and then load Windows explorer. Now click on My Computer (Computer) then your C: drive, click on the ‘tools’ menu (top menu bar) and select ‘folder options’, ‘View’ (under advanced settings), ‘Hidden Files and Folders’ and finally, ‘Show hidden files and folders’ (make sure you have placed a dot next to this and press OK).

 2). Using Windows explorer click on the C: drive and ‘Program Files’ folder and locate the ‘Installshield Installation Information’ folder, within this folder you will find another named {8C3727F2-8E37-49E4-820C-03CB1677F53B6}. Delete the folder containing the long key (In the left panel) and confirm the deletion by pressing yes.

 3). This assumes you have installed Stronghold Crusader to the default location. Click on the ‘Program Files’ folder and locate the ‘Firefly Studios’ folder, within this folder you will find another named ‘Stronghold Crusader’. Please delete this folder.

 4). If you wish to remove the Start menu shortcut.  Click on Start, All programs, Stronghold Crusader and right click and select delete.

 To install Stronghold Crusader.  Click on Start, Computer select the CD/DVD drive.  Run the installer by clicking on the setup.exe located within the disk1 folder and you should be able to install and run as normal.

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Q. No installation button is present on the autorun program and uninstall updates the Stronghold Crusader Extreme.

 Run the setup (setup.exe) program, located on the Stronghold Crusader Extreme DVD, this should bring up the install process.

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Q. While installing I receive a 'feature transfer error' (String is not defined)

 Firstly, remove the original version (click here for details) if it was installed.  Now copy the extreme version onto the hard disk and install it from the hard disk and not the DVD.

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Q. When I try to install the game I get the message 'Please login with administrator privileges and try again'.

A. Stronghold Crusader Extreme needs to be installed in an account with administrator privileges. A useful guide to managing windows user accounts can be found here.

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Problems

Q. When trying to join multiplayer games, it says 'searching for games to join' and doesn't join the game.

If your computer is connected to a router/firewall you will need to forward the following Microsoft DirectPlay Firewall Ports to your computer in order to play Stronghold Crusader or Stronghold Crusader Extreme multiplayer.

Initial TCP Connection

47624 Outbound

47624 Inbound

Subsequent TCP Inbound

2300-2400

2300-2400

Subsequent TCP Outbound

2300-2400

2300-2400

Subsequent UDP Inbound

2300-2400

2300-2400

Subsequent UDP Outbound

2300-2400

2300-2400

If you require help configuring your router please visit portforward.com which has an excellent range of guides for over 1000 routers.

http://www.portforward.com/english/routers/port_forwarding/routerindex.htm


Windows Firewall

1.      Open Control Panel > Windows Firewall

2.      Select the Exceptions tab

3.      If Stronghold Crusader and Stronghold Crusader Extreme are not in the list click Add Program.

4.      Select Stronghold Crusader and click OK

5.      Repeat the process for Stronghold Crusader Extreme

   6.      Click OK to close the Window Firewall panel

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Q. When trying to join mutiplayer games, it says 'waiting for hosts'.

Click here for an answer.

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Q. My computer is not reading the disk.

 Please ensure you have a DVD-ROM and not a CD-ROM drive in your machine, Crusader Extreme is only available on DVD and not CD. 

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Q .My game says 'Failed to start, BinkW32.dll was not found'

  It is possible the BinkW32.dll is also located within your Windows, System32 folder.  To stop this error from occurring, you would need to remove or cut out and paste the BinkW32.dll, elsewhere onto your machine.

1. Click on the Start button, now All programs, then accessories and then load Windows explorer. Now click on My Computer (Computer) then your C: drive, click on the ‘tools’ menu (top menu bar) and select ‘folder options’, ‘View’ (under advanced settings), ‘Hidden Files and Folders’ and finally, ‘Show hidden files and folders’ (make sure you have placed a dot next to this and press OK).

2. While in My Computer (Computer), select the C drive and click on the Windows folder, now click on the System32 folder.  Locate the BinkW32.dll and delete it or cut and paste the file elsewhere on the computer.

If you require further help with this matter try clicking on the following link: http://www.downloadatoz.com/howto/How-to-resolve-Binkw32-dll-error.html

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Q. I cannot get the game to install an error popsup saying 'failed to start, BinkW32.dll was not found'.

 It is possible the BinkW32.dll is also located within your Windows, System32 folder.  To stop this error from occurring, you would need to remove or cut out and paste the BinkW32.dll, elsewhere onto your machine.

 1. Click on the Start button, now All programs, then accessories and then load Windows explorer. Now click on My Computer (Computer) then your C: drive, click on the ‘tools’ menu (top menu bar) and select ‘folder options’, ‘View’ (under advanced settings), ‘Hidden Files and Folders’ and finally, ‘Show hidden files and folders’ (make sure you have placed a dot next to this and press OK).

 2. While in My Computer (Computer), select the C drive and click on the Windows folder, now click on the System32 folder.  Locate the BinkW32.dll and delete it or cut and paste the file elsewhere on the computer.

If you require further help with this matter try clicking on the following link: http://www.downloadatoz.com/howto/How-to-resolve-Binkw32-dll-error.html

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Q. The following error is displayed, 'The procedure entry BinkSetVolume@12 could not be located in the dynamic link library Binkw32.dll'

 This maybe caused by UAC in Windows Vista, try turning UAC off.  Reinstalled and play Stronghold Crusader Extreme.

 UAC is located within: Control Panel, User Accounts 'Turn User Accounts on or off'.

If you require further help with this matter try clicking on the following link: http://www.downloadatoz.com/howto/How-to-resolve-Binkw32-dll-error.html

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Q. After installing Stronghold Crusader Extreme my old Stronghold Crusader settings are not available.

1) Make a copy of the Stronghold Crusader folder located in My Documents. This will backup all the Stronghold Crusader Extreme info, including saves, custom maps, skirmish progress and skirmish masters scores.

2) Copy the crusader.cfg and skmasters.dat located in C:\Program Files\Firefly Studios\Stronghold Crusader (where C: is your local drive) and save them somewhere of your choice. If you have any saves or maps you want to save from Stronghold Crusader, also backup the 'saves' and 'maps' folder.

3) Uninstall Stronghold Crusader. Don't worry too much about options, since you will now have backed up all your information.

4) After it is uninstalled, install your copy of Stronghold Crusader Warchest. Install to the regular location as normal.

5) Copy the crusader.cfg and skmaster.dat (and maps and saves folder if you backed them up) to C:\Program Files\Firefly Studios\Stronghold Crusader. At this point you can run the game to check all your progress, scores, saves and maps are available as they were before Crusader Extreme.

6) Insert the Stronghold Crusader Extreme disk (I assume you have a hard copy and not a downloaded copy of the game) and the autoplay should appear with the option "Upgrade to Crusader Extreme"; select this option. If the autoplay does not appear, browse to your CD drive and double click, or Explore the CD and run "autoplay.exe"

7) Follow the steps right through (it will only ask you to confirm you are updating your game and to agree to the license before finishing).

8 ) Copy the Stronghold Crusader folder you backed-up into My Documents.

At this point you should now have all your Crusader Extreme progress/scores etc as well as all your Stronghold Crusader progress/scores etc. 

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